Preparing for public holidays – predicting a surge in cashflow, customer expectations changing and managing extra staff – are important factors to consider before Australia Day.
Employsure Senior Employment Relations Adviser Jonathan Wilson offers some pointers for small businesses as Australia Day approaches.
Mr Wilson says the biggest issue they face on public holidays is “balancing competing priorities”. He identifies these as cashflow, customer expectations and managing staff, among others.
“For small business owners, public holidays can mean changes in customer and staff behaviour,” he said. “These issues can have an increased impact on a business on what is an already busy time of year.
“It’s important that business owners and employers prepare and forecast for their business needs.
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Preparing for Australia Day as a business – top tips to remember before the big day.
While the rest of the country may be taking the day off, you’ve recognised the potential of staying open on the public holiday. But are you as prepared as you should be for the big day? Some of the biggest issues small businesses face on public holidays are balancing the competing priorities including increased cashflow, additional staff and changed customer behaviour. It’s important that you prepare and forecast for the change in business needs on the day. And let’s not forget paying staff! Penalty rates apply when the public holiday falls on a weekday. Combined with the changes that came into effect in late 2017, mean that many of the businesses open over Australia Day will be required to pay staff the new penalty rates. Before the day arrives, it’s best to check employee Awards of Enterprise Agreements which will set out your staffs’ entitlements. Or, check out the links below for more information:
- Public Holiday entitlements – what you need to know.
- 5 mistakes employers make during public holidays.
- As our Specialist: understanding and avoiding underpayments.
- Blog post: Prepare your business for Australia Day
- Prepared for Australia Day? What about the sickies the next day?
- Penalty rates update – public holidays
- Hiring Casuals or Fixed Term employees during holiday seasons.